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This is for venues who want to take orders with OrderWithMe. Just here to order food? You don't need to apply — ordering accounts are made on the venue's own menu page, right where you pay.

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venue.orderwithme.com.au

Venue

○ Not published
Revenue
$0.00
Orders
0
Active orders
0
Avg order value
—
Revenue
$0.00
No data for this period
Insights
Busiest time
Not enough orders yet
Top items
Not enough orders yet
This week
Not enough orders yet
Orders
View all
No active orders right now.

Today

Loading…

On now
0
Orders today
0
Revenue
$0.00
Average order
$0.00
Timing
Average wait
—
order to handed over
Longest open now
—
nothing waiting
Time to accept
—
how long before someone sees it
Selling today
By station
When the orders came in

Menu

0 items across 0 categories

Questions your menu asks — milk, sides, cooking. Build a list once here and attach it to as many items as you like; editing it changes every one of them.

Payments

Connect your Stripe account to start receiving payments

Stripe Connect

Not connected

Connect your Stripe account to receive payments directly from customers. OrderWithMe takes a 1.9% platform fee automatically, you receive the rest.

→ Customers pay by card on your menu page
→ Money lands in your bank account
→ 1.9% platform fee deducted automatically
→ Takes about 5 minutes to set up

Settings

Manage your business profile, hours, and ordering options

Business details
PNG or JPG, square recommended. Resized to 512px before upload.
Shows on your customer's order confirmation page while their order is being prepared. None selected = 🍽️ default.
Add a wide photo of your venue or food
Shows behind your logo at the top of your menu. Landscape, at least 1600×600 recommended. Resized to 1600px before upload.
Required for tax invoices. 11 digits, no spaces.
Branding

Branding

Your colours are applied to your menu and checkout. Order tracking and emailed receipts still use the OrderWithMe look — branding those is on the list, and this line used to claim they were already done.

Buttons and highlights
Badges like 'Popular'. Leave empty for automatic
Used for headings and buttons on your ordering page. Import a menu and we'll suggest its own face when we can read one.
Colours save as you change them. Leave the primary empty to keep the default look. Button text automatically switches between black and white so it always stays readable.
Ordering options
Orders without a table
Off means every order must name a table. A customer who is not at one is turned away rather than left waiting for food nobody can deliver.
Pickup orders
A different question from the one above. That decides whether someone can order away from a table; this lets any customer — including one sitting at a table — say they will collect it at the counter instead. Their docket says PICKUP and their name, so nothing goes out to an empty table.
Tips at checkout
Card-paying customers are asked once, before payment, whether they'd like to add a tip. "No tip" is presented as an equal choice. OrderWithMe takes no commission on tips — our fee is calculated on the food alone. Stripe still charges its usual processing rate on the full amount, so a tip arrives minus roughly Stripe's percentage of it.
Service fee or surcharge
A percentage added to the food total on the days you choose — a public holiday or weekend loading. Customers see it named, and itemised, on the menu, at checkout, on the payment page and on their receipt. OrderWithMe takes no commission on it — our fee is calculated on the food alone, same as tips. Unlike a tip, a surcharge is part of what you sold, so it carries GST and your receipts account for it that way.
ASAP orders
Customers can order for right now. Turn this off only if you take pre-orders exclusively — with both this and scheduling off, nobody could order at all, so we will not let you save that.
Order scheduling
Customers choose a pickup time at checkout, up to a fortnight ahead. The time is printed on the docket and shown on the kitchen screen. Tickets still arrive when the order is placed — nothing is held back, so a scheduled order can never be forgotten by a timer that did not fire.
Phone orders
Adds a Take an order button to your Orders page, so staff can punch in an order from a phone call. Prices always come from your menu, never typed in. The docket is marked PHONE ORDER and the ticket is accepted automatically — you already took it.
Closed today
Stop taking orders right now, whatever your hours say. Customers still see your menu with a notice on it, and anything already in the kitchen is unaffected. Stays off until you switch it back on — it does not reset overnight.
Timezone
Decides when your trading day ends, so items marked sold out today come back at the right time.
Trading day ends at
When your day rolls over. Anything marked sold out today comes back at this time, not before. If you trade past midnight, set this to after you close, or the last of something you sold out at 11pm reappears at 12:01 with none of it left.
Max order size
Limit how many items a single online order can contain. Leave empty for no limit.
Loyalty

Reward customers who come back. Both programmes need the customer to be signed in when they order — that is what tells us who they are. Someone ordering as a guest pays your normal prices, and can join in a tap on your menu. Run either, both, or neither. OrderWithMe takes no commission on what you give away — our fee is 1.9% of what the customer actually pays, so a discount costs us too.

Member pricing
Members pay a set percentage less on everything. Free to join, and the discount comes off before GST, so your receipts stay correct on the amount actually charged.
Stamp card
Buy a set number from one category and the next one is free — the paper coffee card, without the paper. Stamps are counted from orders that were actually paid, so a cancelled order gives the stamp back on its own.
Who counts as a member
By default anyone signed in can join free, in a tap. If you already issue memberships — a club, a co-op, a staff scheme — switch to linked and customers must prove they hold one before they get member prices.
Operating hours

Set when the shop is physically open and when online ordering accepts orders. Order opens can be earlier than shop hours; Last order can be earlier than shop close.

Order opensShop opensShop closesLast order
Liquor licence

Liquor licence

Sell alcohol on your menu. You must hold a current liquor licence for your state.

Ask customers to confirm they're 18+ before showing Drinks
Only turn this on if your drinks menu contains alcohol. A customer answers once per device.
Stations

Where work goes when an order comes in. Each has its own screen on the Orders page, and every menu category is made by one of them.

Printers

No printer connected yet.

Tell us the model on your printer's label and we'll do the rest. Older printers are handled too.

How long a docket can sit on the pass and kitchen screens before it changes colour.

Minutes. Leave blank for the defaults, 6 and 12.
Printed at the bottom of customer tax invoices. Leave blank for none.
Service periods

Define time based service periods (e.g. Breakfast, Lunch). Assign menu items to periods so they become available at the right time. Items without a period are available all day.

QR codes

Counter code — one code for takeaway, the counter, or your shop window. It opens your menu with no table attached, so the order arrives as takeaway. It never changes and never expires: print it once and it works forever.

Each table gets its own code. Whoever scans it lands on your menu with that table already attached, so every docket tells the kitchen where the order is going. Rename a table whenever you like: the printed codes keep working.

Range to

Retiring stops a code working and can be undone. Deleting frees the number to be reused — do that only if the sticker is coming off the table.

Scan one before you print the lot. Open a code with two different phones and check it lands on your menu with the right table. A sticker on a table is a lot harder to change than a file.

Team

Team members

Invite staff to manage orders, menu, and payments

Account

To reset your password, we'll send a link to your email.

Two-factor authentication
Checking…
A code from your phone, on top of your password. This account can approve venues and move where money lands, so it is worth the extra six seconds.
Danger zone

Unpublish site

Your menu will go offline and customers won't be able to order

Unsaved changes